Rebates & Fees
Wellbeing Clinic is committed to providing affordable yet highly professional psychological services to all those in our community.
You do not need to a referral to access services by any of our Clinical and Registered Psychologists unless you are interested in accessing government rebates or funding. Some services, such as FDR, are ineligible for rebates.
All of our therapists are registered with Medicare Australia and Private Health Funds, enabling rebates to be accessed.
Several therapists are also registered providers of services by Victims Services, Workcover and NDIS and also provide treatment to those eligible for DVA or Open Arms – Veterans & Families Counselling.
We keep our standard fees well below that of industry recommendations.
In addition, we offer concession rates to concession card holders and set aside a limited number of bulk billing appointments each week with each clinician for those in extreme financial difficulties.
Payments are made on the same day that you attend your appointment. After your session, our reception team will help to process this payment, and submit for rebates where applicable.
Payments can be made via credit card or cash.
As the whole hour is reserved for you when you make an appointment, should you need to cancel or rearrange we ask that you call our reception to inform them, giving 24 hours notice.
Appointments cancelled or rearranged within 3hrs will incur a 50% late cancellation fee. Those appointments booked but not attended will incur a 100% cancellation fee. Medicare rebates cannot be claimed on cancellation fees.
Rebates and fees are subject to an annual increase.
Making an appointment
- Simply ring Wellbeing Clinic and make an appointment with one of our psychologists. If you have private health cover you may be able to claim a rebate.
- Make an appointment to see your GP and discuss your eligibility to access Medicare rebates. If you meet the criteria your GP will provide a referral under one of the available plans.
- Access subsidised funding from a range of government departments.
Private Health Fund Rebates Health Fund
All Wellbeing Clinic psychologists are registered with the Psychology Board of Australia and approved health fund psychological service providers.
Most private health funds offer rebates on psychological services. Rebates vary depending on your fund and your level of cover. Contact your health fund for the latest rebate information.
To be eligible to receive the medicare rebates under the Better Access initiative you will first need to visit a GP who will assess you against certain criteria and, if eligible, prepare a Mental Health Care Plan and referral to take to your Psychologist.
Nb. Referrals can also be made by Psychiatrists or Paediatricians.
What is a Mental Health Care Plan:
A ‘Mental Health Care Plan involves the GP assessing the patient, identifying needs, setting and agreeing A ‘Mental Health Care Plan involves the GP assessing the patient, identifying needs, setting and agreeing management goals, identifying any action to be taken by the patient, selecting appropriate treatment options and arrangements for on going management of the patient, and documenting this on a plan.’ (Source:www.health.gov.au)
How many sessions can I access:
You are able to receive rebates for 10 sessions per calendar year. Referrals are for a maximum of 6 sessions per referral, so you will be required to return to your GP for further referrals or reviews after each group of 4 sessions. Further to these individual sessions, you are also entitled to receive rebates for 10 support groups per calendar year.
How much is the rebate:
The following table shows Wellbeing Clinic Fees and the rebates you can claim from Medicare for the most commonly accessed items.
Clients with a chronic/complex medical illness may be referred by a GP to a Psychologist for up to 5 sessions per calendar year.
In addition to being able to access yearly services through the Mental Health Care Plan and the Chronic Disease Management Plan there are 2 further Medicare rebated services for those with Autism Spectrum Disorder or PDD. These services are accessible once per lifetime and include 4 assessment services and 20 treatment services. Services must be referred by either a Paediatrician or a Psychiatrist and age conditions apply.
Further Government Funding
The Government provides several other subsidised services including the following:
- Wellbeing Clinic is an Approved provider for children and adults under this initiative.
- Client’s are assessed by NDIS (Ph. 1800 800 110) to determine eligibility for this funding.
- See www.ndis.gov.au for more details.
- A service for those injured in a road accident.
- Administered by Motor Accident Authority
- Once you have claimed to the agency you will be referred to a psychologist. You may ask to be referred to a Wellbeing Clinic Psychologist.
- See www.maa.nsw.gov.au for more details.
- A service for those suffering psychological distress from being a victim of crime.
- Once you have applied to Victims Services you will be assessed and advised the number of sessions you may access
- See www.victimsservices.justice.nsw.gov.au for more details
- A service for those injured at or in the course of carrying out your work.
- Administered by WorkCover
- See your GP for further details or contact WorkCover on 131050 or www.workcover.nsw.gov.au/
- Open Arms – Veterans & Families Counselling provides free, confidential counselling, group programs and peer support to anyone who is currently serving, or has served at least one day in the Navy, Army or Air Force, and their families.
to discuss eligibility and referral options please contact Open Arms Client Assist on 1800 011 046
- Call your nearest DVA office or general enquiries 133254 or www.dva.gov.au